Starting a new business is exciting, but it also comes with its fair share of responsibilities. One of the most critical responsibilities is maintaining accurate records of your business transactions. From saving receipts to processing employee payroll, every money-related detail should be documented. It’s not just about keeping things tidy; it’s about understanding the financial health of your business and meeting all your tax obligations.
Don’t underestimate the basics
Some small businesses continue to rely on traditional systems, like pen, paper, and a trusty shoebox. Although it may seem outdated, this method can work well for businesses with very few transactions. These businesses might not have the latest payment technology, and could be invoicing customers or receiving immediate cash or cheque payments. In such cases, they would need to maintain a record of all receipts, past, present and future jobs, as well as a log of their customers and transactions.
Of course, if you’re serious about your business, you might want to consider using a more accurate system.
The power of spreadsheets
In the digital age, spreadsheets offer a simple and effective way for start-ups to keep track of their financial activities. When you’re just starting or operating a part-time business with a limited budget, a spreadsheet can be a cost-effective alternative. As your business grows and becomes more complex, you can transition to specific accounting software.
With a spreadsheet, you can set up a basic accounting system to track invoicing, perform calculations, and even set up a budget.
Embrace accounting software
For those more serious about their business, subscribing to accounting software might be the best option. Modern accounting software often links directly to your bank account, making it an efficient way to document all necessary transactions. It also reduces the risk of errors and offers features like generating professional invoices, tracking debts, and ensuring everything is entered accurately for your accountant at tax season.
If you opt for a cloud-based solution, you’ll enjoy real-time access to your accounts, increased data security, and the flexibility to access your financial data anytime, anywhere.
Stay on top of your cash flow
Regardless of the accounting system you choose, a good system will enable better decision-making based on real-time financial insights. Identifying cash flow trends can help drive your business growth by revealing your most profitable products and services, your biggest customers, your highest costs, and more. The ability to monitor these trends places you in a better position to improve your profits and spot potential areas of growth.
Wrapping up
As a start-up, your primary task is to evaluate your business needs and choose an accounting system that allows you to track your cash position accurately, keep precise records for tax purposes, and identify cash trends.
Consulting with your accountant can be an invaluable first step. They can offer advice on the best system to use and ensure it’s compatible with their processes. Remember, your financial records are the lifeblood of your business, and keeping them in perfect order is integral to your success.
Want to discuss what system will best suit your needs? Contact us now for advice.
Looking for a Fulham accountant for your business, or a tax advisor in London? Get in touch – we’d love to help.
Every business encounters financial challenges at one point or another. But when the going gets tough, just remember that you’re not without options. One practical strategy that can help you weather the storm is asset liquidation.
Asset liquidation is a process of converting your business’s tangible or intangible assets into cash, providing you with the vital liquidity to bridge financial gaps until your business recuperates. However, this strategy demands careful planning and swift action. An accurate asset register aids in making informed decisions about what assets to sell off.
Asset Liquidation: The four principal categories
Broadly speaking, business assets that could be converted to cash fall under four categories:
Current Assets
These include items that can be sold quickly for cash. If these assets aren’t essential to your operations, they can be used to cover immediate expenses, buying more time for recovery. Examples include accounts receivable, existing inventory, raw materials, manufacturing and packaging supplies, short-term investments, and offshore funds.
Fixed or Long-Term Assets
Fixed assets are typically more costly and last for over a year. These can be streamlined and sold if they’re no longer required. If you own property, equipment or vehicles that are still needed, consider selling the asset for immediate cash flow and then leasing back.
Intangible Assets
These are typically more challenging to value and sell due to their nature. They include intellectual property, goodwill, brand, and business ‘know-how’. While they are crucial to your business, selling them may be an option if the situation is critical.
Other Business Interests
If parts of your business aren’t crucial to its core operations, they could be sold off without causing disruption. This includes underperforming divisions or non-core products or markets.
A caution
Remember that the liquidation value of an asset is typically below market value. Consider all options carefully before selling off valuable parts of your business. Always seek legal, financial, and business advice before making decisions that impact your long-term future.
Your business has the resilience to weather financial storms. You just need the right strategies to navigate these challenging times.
Consult with us if you’re unsure about the best course of action.
Looking for a Fulham accountant for your business, or a tax advisor in London? Get in touch – we’d love to help.
Perhaps you have noticed that it is not always the smartest or most capable person that gets a promotion or has management roles seemingly thrust at them. Studies have shown that a person with better communication skills can typically achieve a higher level of success than someone who simply has the highest qualifications on paper. This is good news for anyone looking to develop the skills it takes to stand out as an excellent leader and communicator. Here are just a few ways you can improve your communication skills.
1. Always maintain control of your emotions in stressful situations
Leaders are often called upon to make difficult decisions under circumstances that are not ideal. If you can keep a cool head and calmly make decisions in a crisis, the people around you will begin to recognize you as the go-to leader when new or challenging situations arise.
2. Remain focused on the conversation at hand
When you are in the middle of working on a project it is easy to get tunnel vision that prevents you from focusing on what is happening around you. When someone engages you in conversation always make an effort to stay focused on what they are saying. One way to make sure you are truly focused on the conversation is to occasionally repeat back your understanding of what the other person just told you, not only will this behavior make them feel you value their input enough to listen, it will also increase the level of respect they have for you as a leader.
3. Pay attention to your body language
As a leader, it is important to remember that your body language can be just as important as what you say. If you are in the middle of a conversation with someone and they see you furrowing your brows or not making eye contact, they could walk away with the impression that you are disinterested or angry with them. Try to maintain a neutral expression when conversing with your staff or coworkers.
4. Do not interrupt
When you are a leader, people will often approach you because you have the answers, however, it can be easy to speak without a full understanding of what is being asked and provide someone with incorrect information. Always allow the other person to finish their thought and ask their question in its entirety so you can provide a thoughtful, helpful answer.
5. Do not make snap judgments when speaking to someone
Occasionally, leaders are sought out when someone has made a mistake or poor business decision. If someone you are leading comes to you and admits something they have done something wrong, try your best to withhold judgment. Sometimes this will require you to simply listen to their side of the story and reschedule a meeting later in the day or week to discuss a more productive course of action. Other times, it may be as simple as asking them what their solution to the issue would be and addressing it from that angle.
6. Be consistent with your feedback
When you are leading people, ensure that you look for opportunities to consistently offer positive and negative feedback. Many issues in corporations can be prevented by simply mentioning positive behavior when you see it and constructively pointing out negative behaviors as they occur in hopes of it ending there.
If you are looking for ways to lead more effectively, communicating better is one of the easiest and most valuable skills you can learn. Effective communication will help you to gain the trust and respect of individuals around you, which is one of the most valuable assets you can acquire as a leader.
Looking for a Fulham accountant for your business, or a tax advisor in London? Get in touch – we’d love to help.
Assessing the viability of your new idea is an essential part of market research. While seeking input from friends and family is common, gathering information from the market itself can provide more accurate insights.
Here are 4 effective research tactics to collect accurate information about your business idea:
Harness the power of the internet
Leverage the power of the internet to explore your chosen market. Investigate your main competitors, their offerings, comparative prices, industry trends commented on by experts, social media opinions, blogs, and supplier and setup costs.
Make sure you have a solid grasp of your industry’s ins and outs – like demand trends, market competition, and the potential for market share. It’s all about getting a comprehensive understanding.
Engage potential customers
Ask your potential customers if they’d be interested in buying your product at the price you have in mind. Try to picture your ideal customer by considering their demographics or characteristics and then reach out to them through different channels like phone calls, interviews, social media, or even email.
Ask them what they like or dislike about your business idea, if they’re open to switching suppliers, and what price they expect. These conversations will give you valuable insights.
Consult industry insiders
Seek insights from suppliers, industry associations, chambers of commerce, or local business support agencies. They can provide opinions on the chances of success for your idea, industry knowledge, market trends, potential innovations, and guidance on distribution or selling to customers.
Additionally, gather information on market growth potential, pricing feasibility, and the best distribution strategies.
Test the market with actual customers
The ultimate validation of your idea’s viability comes from selling to real customers. Depending on your industry, you can develop a working prototype, produce limited product runs, or deliver a service part-time while still working.
This is a great way to gain valuable feedback and identify potential barriers or opportunities.
In summary
Market research is a powerful tool in your entrepreneurial toolkit. It allows you to validate your business idea, understand your potential customers, and determine the viability of your product or service in the existing marketplace. Remember, the data you collect isn’t just information; it’s a roadmap to success. It provides you with the insights to refine your business idea, pivot if necessary, and ultimately, increase your chances of success. So, don’t skimp on this crucial step.
Now that you’ve learned the importance of market research and how to conduct it, it’s time to get started.
We have successfully assisted many startups in their journey. Get in touch with us – we are here and ready to assist you with any help you may need.
Looking for a Fulham accountant for your business, or a tax advisor in London? Get in touch – we’d love to help.
In the business world, cash flow remains the lifeblood that keeps your operations running smoothly. Whether you’re a start-up finding your feet or a seasoned business, maintaining a steady cash flow can be quite a challenge. But a few small changes can make a world of difference to your cash flow and overall revenue.
So, let’s dive into some practical strategies you can implement to boost your cash flow.
Get paid faster
Receiving speedy payments is crucial to improving your cash flow. If you typically invoice your customers, consider offering them an incentive to pay earlier than the standard 30-day payment period. A small discount of 5% could encourage them to settle their bills within 10 days.
Make invoicing a priority
Invoicing should be a regular part of your business day. Adopting a same-day or next-day invoicing practice can ensure you’re on top of your receivables. Additionally, consider emailing invoices as a supplement to regular mail.
If you have customers who are habitually late, don’t hesitate to remind them regularly for payments.
Set up a merchant payment account
Letting your customers pay through credit or debit cards can speed up payments significantly. Merchant accounts allow for next-day value for sales and services. Consider setting up an online payment portal on your website or sign up for a trusted third-party platform such as PayPal.
Use business credit cards
Using business credit cards to pay suppliers or make purchases can also help in managing cash flow. Most credit cards offer a grace period, sometimes up to 25 days, allowing you to settle the statement balance without incurring interest. Some even come with cash-back features.
Make your cash work for you
If you find yourself with extra cash, don’t let it sit idle. Consider investing in a short-term, high-interest savings account for your business or reducing your line of credit. These options can help you earn a competitive interest rate while ensuring your funds remain accessible.
Invest in today’s technology
Investing in modern bookkeeping software or invoice management services can help streamline your receivables and expedite customer payments. While it may seem like an additional cost, this investment can offer tremendous cash flow benefits in the long run.
Remember, cash flow is king in the business world. Implement these simple yet effective strategies to maintain a positive cash flow and drive your business towards success.
Need help with managing your cash flow? Get in touch with us now.
Looking for a Fulham accountant for your business, or a tax advisor in London? Get in touch – we’d love to help.
As a small business owner, you’re likely already wearing many hats. But the hat of a financial analyst might seem a little oversized, particularly if your background isn’t in finance or accounting. However, understanding financial ratios can be a game-changer for your business, helping you assess your business’s financial health and make informed decisions.
Financial ratios: what are they?
Think of financial ratios as a thermometer for your business’s financial health. These are calculations that compare one item in your financial statements to another. For instance, how much current assets you have compared to liabilities, or the percentage of each dollar of sales that remains after all expenses have been deducted.
They reflect the financial relationships vital to your business operations.
The power of financial ratios
To harness the power of financial ratios, it’s important to understand the financial relationships they represent and the implications for your business. Unless you are well-versed in accounting principles, consider engaging an accountant or bookkeeper to help you interpret these ratios.
The ratios that matter
Let’s delve into some of the key financial ratios every small business owner should know:
Current ratio: This ratio measures your business’s liquidity. A higher current ratio indicates efficient cash management and the ability to meet short-term obligations. If your current ratio is less than 1:1, it might be a signal that additional financing is needed to meet upcoming commitments.
Return on equity ratio: This ratio offers insight into the returns your business is generating for its owners. It’s an efficiency indicator, showing how effectively your business uses its owners’ money.
Gross profit margin: This ratio helps understand the relationship between your sales and cost of goods sold. A low gross profit margin could indicate weak product demand or need for better cost control.
Net profit margin: It’s the percentage of each dollar of sales remaining after all expenses. It’s a critical indicator of your business’s expense management capabilities.
Debt to equity ratio: This ratio compares the financing you’ve received from creditors to the amount invested by the owners. It highlights the balance between debt and equity in your business.
The journey of understanding financial ratios might seem like traversing uncharted territories, but it’s a journey worth embarking on. Decoding the language of financial ratios can provide invaluable insights into your business’s financial health.
If you’re feeling overwhelmed by the intricacies of financial ratios, don’t worry. We’re here to help! Feel free to contact us and leverage our expertise.
Looking for a Fulham accountant for your business, or a tax advisor in London? Get in touch – we’d love to help.
As a business owner, the thought of selling your company can be quite daunting. You’ve poured your heart and soul into building it, and it’s crucial the company continues to grow even after your departure. An attractive option is selling your business to your employees, those who know your business inside and out and have a vested interest in its success.
The upside of employee acquisition
Selling your business to your employees provides a seamless transition with minimal disruption. Employees already understand how the company operates and have established relationships with clients, suppliers, and investors. The transition is usually smooth, as there’s no need for extensive training or introduction to a new owner.
Moreover, selling to an employee often means less hassle, saving you the time and effort required to bring an external buyer up to speed. You might also not need to stick around for as long as you would if you sold to someone outside the business, as the new owner won’t need as much training.
The downside of employee acquisition
Though selling to an employee can seem ideal, it does come with potential drawbacks. The sale price might be lower than what you might get on the open market, and there’s a possibility that the employee doesn’t have enough capital to seal the deal, meaning you might have to help fund the purchase.
The selling process
Selling to an employee generally follows a common path, involving various steps including agreeing on a sale price, having the business evaluated, establishing whether the employees can buy your business outright or if you need to finance part of the deal, and drafting a shareholder agreement to transfer ownership. It’s crucial to have each stage overseen by professionals to ensure everything is done correctly and legally.
The Employee Stock Ownership Plan (ESOP) option
Consider an Employee Stock Ownership Plan (ESOP) whereby you sell the business to all qualified employees instead of a single buyer. ESOPs can either be funded by the employees, or more commonly, by the seller. In either case, ownership of the company transfers to the employees, and you receive the sale price plus interest.
Preparing your employee for leadership
Once all the paperwork is complete, it’s time to start the transition process. The duration will depend on the level of experience and knowledge your employee possesses. If you’ve been mentoring them for an extended period, the transition will be smoother.
Conclusion
Selling your business to an employee is a viable way to ensure it continues to operate successfully. While you may not get the same price as selling on the open market, the advantages of a smooth transition and the knowledge that your business is in trusted hands often outweigh the potential financial differential.
Contact us for some independent advice on this option.
Looking for a Fulham accountant for your business, or a tax advisor in London? Get in touch – we’d love to help.
Most small businesses experience cash flow problems from time to time and urgently need working capital. Many business owners immediately think of the bank or loans when they’re short of money. But there are other resources you can tap before you ask for that expensive overdraft or overdraft extension. The money you need might already be there—locked up in inventory, assets or your debtors’ book.
You can often free up funds from within your business by re-examining your business systems, and these funds might in themselves be sufficient for your immediate needs.
Good management
Even if the funds you free up from within your business are not sufficient, there is another payoff: the effort you make in searching for them helps to ensure that you are running your business in an efficient manner.
To free up funds from within your business, look closely at:
assets
customers
suppliers
Assets
Your assets include debtors, stock, pre-paid expenses, vehicles, plant and equipment, fittings and property. Each of these is a possible source of funds.
Debtors
Are you letting some customers have the free use of your money for months? This is a common occurrence in small businesses where the owner(s) are so busy getting the business off the ground, products out the door, or services completed, that they don’t pay enough attention to basic business procedures. Many customers will take advantage of this ‘free money’. But your business is not to serve as a free bank.
Here’s how you fix the problem:
Get invoices out promptly. Whatever else you do, become efficient at getting invoices out early. This is your future cash flow—the lifeblood of your business! You want to receive it as soon as possible. Start this new system NOW. Depending on your business, you can often cut out statements simply by printing at the bottom of the invoice: ‘Please pay on this invoice as no statement will be sent.’
Send the invoice with the goods or immediately the service is completed. Date the invoice from no later than the day it is sent rather than following the standard ‘last day of the month’ date for invoices. The earlier the invoice date, the better your chances of getting paid earlier.
Change the terms for some of your customers, or for new customers. For example, can you reduce ask for immediate settlement or set reduced payment terms such as 7 days or 14 days from date of invoice?
Follow up promptly when invoices aren’t paid by due date. This is critical. Be polite but firm. If you haven’t the time to do this yourself, then appoint someone to do it for you.
Monitor your debtor collection days and set an improvement target each quarter. For example, can you find out the benchmark standard for your industry? IF the average in your industry is 30 days, but you are taking an average of 45 days to collect outstanding debts, then there’s clearly room for improvement. If your customers or clients have been taking advantage of you because of your previous laxity in invoicing, then you may need to re-educate them. Do this politely so you don’t offend customers:
“Have you received our invoice, Peter? I’m just checking that you’re happy with the goods/services we provided? “We’ve got a new invoicing system going here, because we’ve been a bit lax in the past. My accountant has set some tough goals for me to meet in reducing our average debt collection cycle, so if you could settle that invoice promptly I’d be most obliged.”
Consider factoring. This simply means selling your outstanding invoices to a finance company. So instead of having to wait 30 days or more until an invoice is paid, you receive most of your money upfront from the finance company that then in turn collects the money from your customer. The finance company will of course charge you a commission for this service. Be aware, though, that there are pros and cons to factoring. For example, check that the finance company will not antagonise your customers with a heavy-handed approach. Talk to them first about their collection methods.
Consider offering a discount for prompt payment. If you’re going to pay a fee for factoring, why not try offering a discount to your customers instead? Discounts are not a good option for low-margin businesses, but can be an option for high-margin operations. You have to work out whether the use of money gained earlier is worth the discount you’re offering. NEVER give the discount if the person has missed the due date for the discount offer. (Yes, some will try this on.)
Inventory
Do you have excessive capital tied up in stock? This can occur in two ways:
carrying high levels of items that you could obtain from suppliers at short notice
having too many slow-moving items (and too few fast-moving items).
A quick sale?
Review regularly your stock levels, your stock turnover rates and your purchasing policies. Can you free up money by reducing stock? What about moving out of the slower-moving lines or having a quick sale of dust-collecting stock? It might pay you to reduce some items quite heavily to get some money in quickly.
Can you approach suppliers to take back any excessive stock you may have ordered? They might help you out of a temporary tight corner as a goodwill gesture if you explain you have a temporary cash flow crisis, but that you do wish to build a long-term relationship with them.
If you need additional funds to purchase more stock, make sure that you’re replacing slow-moving stock with the faster selling lines.
Pre-paid expenses
This is another area you could look at. These pre-paid expenses often relate to services. For example, you might pay your insurance bill for the year all in one hit, but you could arrange to pay small monthly amounts. There might be an additional cost for doing this, but you must weight the extra cost against the advantages of 12 small payments which your cash flow can comfortably handle versus one large annual payment. Try a similar approach with your accountant. Instead of facing a substantial bill once a year, ask if you can pay a set amount monthly.
Assets
Assets can drain significant amounts of cash out of a business. Do you really put all your assets to full use? You might be able to:
Sell off little-used assets and hire suitable replacements when you require them.
Lease or rent assets and equipment that depreciates rapidly such as computers and or vehicles
Customers
Don’t forget your customers can be a source of business funds. Apart from debt collection improvements already discussed, try these tactics:
Here’s a ‘thinking outside the square’ tactic. Ask some of your credit customers (start with the ones you know best) if they would be willing to use their bank credit cards for purchases from you, instead of using the account facility they have with you. For example, if they purchase say $2,500 worth of goods or services from you, they would pay for this by means of a business credit card. They still get 30 to 55 days credit before having to pay the credit card company, but you get your cash as soon as you sent in the voucher to the bank. You have to pay the (around) 5% commission, but otherwise it’s almost as good as a cash transaction.
If you’re starting a new business, consider establishing it on a cash only basis to keep the funds inside your business rather than locked up in Accounts Receivable.
Ask for progress payments
If you supply goods over a period of time, or if you’re a service business, ask if you can invoice for progress payments. This is quite a common method of ensuring you get some cash flow during a project instead of waiting until the end of a project or delivery period to invoice—and then still waiting at least another 30 days for payment.
There’s another benefit here too. If the customer turns out to be dodgy, you’ll discover this quite early on instead of at the end and you can cut your losses before they mount up and perhaps drag your business down. This tactic is therefore very suitable for tradespeople subcontracting to a developer.
Suppliers
Finally, consider your suppliers as a possible source of funds. Ask for extended payment terms to give you the opportunity to sell the goods first before you have to pay. If the supplier won’t budge, try this tactic: split the order in two and offer to pay normal credit terms (30 days) on the one half of the order and 90 days on the other half. Your suppliers will be more likely to agree to this kind of arrangement if you’ve paid them promptly in the past. After all, they have a vested interest in helping you succeed.
Quantity breaks – incentivise customers to order more through quantity discounts.
Re-order levels – Setup minimum stock levels to avoid stock outages on important lines.
Default reorder quantity – Setup re-order quantities so the most economic order quantity is placed.
Receive Stock – Receive items into stock so you can sell them before receiving the final bill
Take advantage of discounts
Pay accounts that give discounts on time. This is an easy one. If any suppliers offer a discount for early payment, then take it (and there is no harm in asking for a discount).
These are just suggestions and may not be suitable for your business. Feel free to contact us about ways to find money in your business.
Looking for a Fulham accountant for your business, or a tax advisor in London? Get in touch – we’d love to help.
The words ‘personal brand’ are still somewhat controversial, and carry an unfortunate cast of self-promotion and vanity. The truth is that personal branding is more important than ever in the job market, and those without a clear personal brand or mission to create one are lagging behind the competition.
What is a personal brand?
How you present yourself has always been important in the workplace. In the corporate heyday, it was established that to get a good job and be considered for promotion, you had to dress, speak and act appropriately for the company with which you were employed. Consider this the forerunner of the personal brand; now you simply are creating an impression of yourself that companies want to hire.
Though companies are growing ever larger, there is more competition for fewer jobs; yet rarely does someone stay in a job for more than a few years. This makes it vital to ensure you always look employable to other companies and remain visible within your own organization. You must update your personal brand and create an image of yourself which showcases not only your proficiency in your current job, but your transferable skills and achievements.
Personality versus personal brand
Do not mistake your personality for what constitutes an attractive personal brand. In the age of social media, everyone is Googling prospective employees and personal information is available at their fingertips. If there are unattractive photographs of you on Facebook, personal details about your family, or complaints about your work, delete them or make them private. Now would be a good time to set up work-only accounts and separate your social and corporate friends lists.
Promote yourself professionally on the Internet. When creating a profile or website, what photographs are you using? What typefaces and colors do you use? What are you saying? The handwriting font may appeal to you, your favorite color may be baby pink or that picture of you wearing a Halloween costume may show your best side, but ask yourself: would you hire you based on your personal tastes?
Remember, this is not about changing who you are, but highlighting your best assets.
Present yourself in your best light
First, determine what brand you wish to project. Are you an excellent communicator, or highly organized? Highlight successes in these areas and build your reputation by constantly seeking tasks in your workplace that allow you to demonstrate these skills. If you’re not so good at time management, or do not work in a team well, work on these valuable skills or convert them to assets by saying you “use a spontaneous approach to problem solving” or “are independently motivated.”
Curate a professional image
Now that you have decided how you will present yourself, translate that into the nuts and bolts of branding. Give your website a makeover, overhaul your social media accounts and even change the way you dress in the workplace. Even small changes like using a different font for emails can present a radically different version of you. Refresh your CV, and focus on the skills you want to use to advance your career.
Remember that branding is just another word for marketing. You are selling yourself in the workplace every day by making yourself available and preferable for different responsibilities. Do not be afraid to ask for others’ input. Ask managers why they chose you for certain tasks, or ask your co-workers what word jumps into their minds when they hear your name. Reliability? Professionalism? Authority? Or is it something negative? Ask for honesty, and receive criticism with grace.
You can use personal branding to advance in your current workplace, look for a similar job elsewhere or instigate a complete career change. If you have been working as an office temp and would rather work for a start-up selling ethical cosmetics or alternative clothing, consider your personal brand.
Communicate the hard skills you learned in your office and do not be afraid to incorporate your hobbies and volunteering experience; if it is relevant to the job you wish to acquire, your personal brand should reflect it. Bold, illustrated CVs and outspoken opinions on social media have their place if they align with the company’s image and goals.
Personal branding is a powerful tool – you can use it to your advantage or to your detriment. Use it wisely, and it might be the most important thing you ever did for your career.
Looking for a Fulham accountant for your business, or a tax advisor in London? Get in touch – we’d love to help.
